VIRTUAL HYGIENE COORDINATOR / FRONT DESK ASSISTANT
WE’RE HIRING: Virtual Hygiene Coordinator / Front Desk Assistant On-Site – Night Shift (US-Based Company) Location: Thaltej, Ahmedabad, Gujarat, India Company Overview Smyl Manatee is a leading dental clinic in Bradenton, FL, dedicated to providing comprehensive dental care. Guided by Dr. Nish Patel, we specialize in general, cosmetic, and restorative dentistry, offering high-quality, patient-focused services for families in our community. Job SummaryWe are looking for a proactive and detail-oriented Virtual Hygiene Coordinator / Front Desk Assistant to join our team supporting a U.S.-based dental office.This role involves managing hygiene schedules, patient communication, insurance verification, and assisting with virtual front-desk tasks. Key Responsibilities Manage & confirm daily hygiene appointments (target: 10 hygiene + 2 new patients/day) Reactivate inactive patients via phone outreach Perform pre-appointment checks (paperwork, insurance, account status) Perform post-appointment verifications (scheduling, claim submissions, clinical notes) Assist with incoming calls (appointment confirmations, treatment clarifications) Handle outgoing follow-up & appointment confirmation calls Key Performance Indicators (KPIs) Maintain full hygiene schedules Keep broken appointments below 3% Reactivate inactive patients Promote & convert patients to SCP membership plans, Requirements Strong verbal & written English communication skills Basic understanding of dental terminology (training provided) Proficiency in scheduling software & spreadsheets Excellent attention to detail & time management Work Hours: Monday to Friday Evening/Night Shift (aligned with U.S. time zones)Job Type: Full-time Additional Details Ability to commute/relocate: Thaltej, Ahmedabad, Gujarat (Required) Experience: U.S. healthcare industry: 1 year (Preferred) Healthcare industry: 2 years (Required) Language: English (Required) Shift Availability: Night shift (Required) Work Location: In person Expected Start Date: 07/21/2025 How to Apply 📧 Send your updated resume to: HR@smylmanatee.com👉 Include the job title in the subject line for quick processing. Apply Now